Service and agreement
These terms apply to Verified Hours at verified-hours.com, its desktop app, browser companion and connected services from 6 October 2026. By using the service you agree to these terms. If you act for an organization, you must be authorized to do so. You must be an adult and legally able to enter into an agreement. Verified Hours provides activity-based work records, AI-assisted relevance estimates, review tools and invoice exports.
Accounts and security
Provide accurate account information, protect your credentials and use only accounts and devices you are authorized to use. You are responsible for activity you authorize under your account. Do not share verification codes or impersonate others. Report account or privacy concerns through the account privacy-request form. We may restrict access to address abuse, security risks or legal obligations, with notice where practicable.
Company workspaces
Company administrators invite members and can review the specified work records generated during acknowledged company sessions. Administrators are responsible for lawful monitoring, necessary notices and permissions, appropriate access, requests from workers and any copies they export. Company sharing is described in the Privacy Policy and the app before acknowledgement. Do not use Verified Hours for covert monitoring or record activity without authority. Acknowledgement of sharing is not a guarantee that an employer has met its legal obligations.
Verification and AI limitations
AI and deterministic rules estimate whether recorded activity relates to a task. They can be wrong, incomplete or interrupted. Users must review and correct classifications before relying on work records or invoices. Verification is not independent certification of productivity, proof of contractual performance or a promise that a client owes payment. Employers and clients remain responsible for their decisions; do not use an automated result as the sole basis for a significant employment or payment decision. Agree rates, allowances, taxes and billing terms directly with the relevant parties.
Privacy, local data and retention
Processing is described in the Privacy Policy and Security & Privacy page. Your detailed timeline is stored on your computer. AI features process limited context remotely. Company sessions also upload selected work records.
Keep your own copies of records you need. Company history expires within 90 days and is not a permanent backup. Local history, remote history, account deletion and exports have different scopes shown in Privacy & data. Deletion cannot recall files already downloaded by recipients. Uninstalling may leave local application data behind.
License and intellectual property
You receive a limited, non-exclusive, non-transferable permission to use the software for its intended lawful purposes while these terms apply. You retain rights in your records and grant the processing permissions necessary to provide the features you request. Verified Hours software and branding remain with their respective owners. Third-party and open-source components remain subject to their own licenses; these terms do not reduce rights those licenses grant.
Acceptable use
Do not fabricate work evidence, access another user’s or company’s records without authorization, bypass access controls or quotas, distribute malware, interfere with the service, or use invitations for unwanted solicitation. Respect recipient objections and unsubscribe requests. Do not upload information you are not authorized to process. Do not attempt to circumvent provider abuse protections.
Pricing, renewal and cancellation
The current service does not implement paid subscriptions, automatic renewals or card-payment processing. Creating invoices for your clients does not create a payment obligation to Verified Hours. If paid plans are introduced, price, renewal, cancellation and applicable refund terms will be shown before purchase. You can stop using the current service or delete your account in Privacy & data. Mandatory cancellation, refund and consumer rights remain unaffected.
Availability and third parties
The service depends on internet connectivity, supported operating-system permissions and providers such as OpenAI, Google and Resend. Availability and compatibility may change, and interruptions can occur. We may update or discontinue features with appropriate notice of material changes. Keep local and exported records you need before ending use.
Disclaimers and responsibility
To the extent permitted by law, the service is provided as available without a promise of uninterrupted operation, complete accuracy or fitness for a particular decision. Review output before billing, employment, tax or contractual use. Each party remains responsible for obligations that applicable law assigns to it. These terms do not exclude liability or remedies that cannot lawfully be excluded and do not waive mandatory consumer protections.
Termination and changes
You may end use at any time. We may suspend or terminate access where reasonably necessary for serious misuse, security or legal reasons. Ending access is distinct from data deletion and does not automatically erase exported or local copies. Material changes to these terms will be communicated as appropriate; the date on this page identifies the current version. No governing jurisdiction or mandatory arbitration clause is imposed by these terms.
Contact
Use Privacy & data to submit a privacy request to the service operator, export records or delete data. Sign in to identify your account securely. If your question concerns your company’s use of work records, you can also contact your company administrator. Invitation recipients can use the unsubscribe link without creating an account.